How Can We Help You?

Get answers to common questions or reach out to our support team

Need Direct Support?

Our team typically responds within 24-48 hours

Email Support

support@md-viewer.com

Frequently Asked Questions

You can open Markdown files in several ways:

  1. Right-click on any .md file and select "Open With" → "MD Viewer"
  2. Drag and drop a .md file onto the MD Viewer app icon
  3. Use File menu inside MD Viewer: File → Open (⌘O)
  4. Set as default: Right-click a .md file → Get Info → Open with: MD Viewer → Change All

MD Viewer is designed as a viewer only - it does not include editing capabilities. This keeps the app lightweight, fast, and focused on beautiful rendering.

For editing, we recommend using your favorite text editor (like VS Code, Sublime Text, or even TextEdit) and then viewing the results in MD Viewer.

Exporting to PDF is simple:

  1. Open your Markdown file in MD Viewer
  2. Go to File → Export as PDF (or press ⌘P)
  3. Choose your destination and filename
  4. Click Save

The PDF will preserve your document's formatting, including syntax highlighting for code blocks.

Yes, completely! MD Viewer is a native macOS application that works entirely offline. No internet connection is required to view or export your Markdown files.

Your files stay on your computer and are never uploaded anywhere.

MD Viewer follows your system appearance by default, but you can manually toggle:

  • Click the theme toggle button in the toolbar (sun/moon icon)
  • Or use View → Toggle Theme from the menu
  • Your preference is saved automatically

MD Viewer supports full CommonMark and GitHub Flavored Markdown (GFM), including:

  • Headers, bold, italic, strikethrough
  • Links and images
  • Code blocks with syntax highlighting (100+ languages)
  • Tables
  • Task lists (checkboxes)
  • Blockquotes
  • Horizontal rules
  • Auto-generated table of contents

Yes, 100% free! There are no in-app purchases, subscriptions, or hidden fees.

All features are available to all users. We believe great Markdown viewing should be accessible to everyone.

macOS:

  • macOS 11.0 (Big Sur) or later
  • Works on both Intel and Apple Silicon Macs
  • ~50MB disk space

Troubleshooting

App won't open / crashes on launch

Try these steps:

  1. Quit MD Viewer completely (⌘Q)
  2. Open Activity Monitor and ensure no MD Viewer processes are running
  3. Restart MD Viewer
  4. If the issue persists, try restarting your Mac
  5. As a last resort, delete the app and re-download from the Mac App Store
Files not rendering correctly

If your Markdown isn't displaying as expected:

  • Ensure the file has a .md or .markdown extension
  • Check that the file encoding is UTF-8
  • Try opening the file in a text editor to verify it contains valid Markdown
  • Some advanced Markdown extensions (like footnotes or custom HTML) may not be supported
Images not showing

If images aren't displaying:

  • Check that image paths are correct (relative to the .md file location)
  • Ensure image files exist at the specified paths
  • Supported formats: PNG, JPG, GIF, WebP, SVG
  • Online images require an internet connection
PDF export issues

If PDF export isn't working:

  • Ensure you have write permissions for the destination folder
  • Check that your disk has sufficient space
  • Try exporting to a different location (like Desktop)
  • Large documents may take a few moments to export

Still Need Help?

Can't find what you're looking for? Our support team is here to help!

Contact Support

When contacting support, please include:

  • Your macOS version
  • MD Viewer version (from About menu)
  • Description of the issue
  • Steps to reproduce (if applicable)
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